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Payment Options
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As our customers, for your convenience, when placing an order online we accept and process all major credit cards (Visa, MasterCard, Discover, and American Express) via PayPal. For all local customers that wish to make their purchases in person we accept cash and US Postal Money Orders.
We at Double Take Doll Nursery do offer layaway plans to our customers. All layaway payments must be paid on a monthly basis. Layaway plans are available at each baby package price point. Please coordinate all layaway requests with Double Take Doll Nursery Agents.
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Return Policy
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All sales are considered final to include any installment payments made for "custom order" or "portrait order" dolls. All dolls require a nonrefundable deposit: this deposit covers the cost of the doll kit and supplies required to make the doll.
Refunds are NOT offered unless:
Refunds will NOT be granted for the following:
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Layaway Terms and Conditions
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All sales are considered final. Double Take Doll Nursery requires a nonrefundable and nontransferable deposit before we begin creating your custom order or portrait order collectible baby dolls. Should you choose to cancel a purchase made using our layaway payment option, you will NOT receive a refund; you will NOT be able to transfer these funds as a deposit towards the purchase of another baby doll. All layaway payments must be paid on a monthly basis. Layaway payment plans are also available to customers for each baby package price point and on all ready-made baby dolls.
After paying your initial nonrefundable/nontransferable deposit, your first layaway payment must begin the following month. If you have not made any monthly payments on your collectible doll within 28 days of your initial deposit, and have not made any attempts at contacting Double Take Doll Nursery via email for new payment arrangements, your layaway will be terminated and your doll will be put up for adoption. Layaway payments are nonrefundable and nontransferable.
If you plan to pay for your purchase in full upon the completion of your collectible doll, you have received pictures and correspondence notifying you of your doll, and you have not responded within 28 days, your doll will be put up for adoption and your deposit will be lost.
We at Double Take Doll Nursery understand that problems and incidents occur that may hinder your ability to pay for your purchase on time; if anything should arise please contact us immediately so that we can work with you. If there are any further questions about this policy, please be sure to discuss any concerns with Double Take Doll Nursery agents before making a commitment to purchase a collectible baby doll.
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Shipping Policy
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All reborn/newborn dolls offered by Double Take Doll Nursery are shipped via UPS Ground. All shipping costs will include insurance for the purchase amount of the doll, tracking, and delivery verification. To ensure the best customer service possible, this is the only shipping option offered for our dolls. All customers will be provided with a valid tracking number once the doll has been shipped. All shipping costs are in US dollars and will vary upon shipping destination. Local customers interested in receiving their dolls by means of delivery or pick-up must coordinate the delivery of merchandise with Double Take Doll Nursery agents.
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Privacy Policy
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We understand that as our customers you value your privacy. We want to ensure you that the security of your personal information is handled solely by our server's host. We will never share any of your information with third party entities nor will our web provider.
Payment Options
__________________________
As our customers, for your convenience, when placing an order online we accept and process all major credit cards (Visa, MasterCard, Discover, and American Express) via PayPal. For all local customers that wish to make their purchases in person we accept cash and US Postal Money Orders.
We at Double Take Doll Nursery do offer layaway plans to our customers. All layaway payments must be paid on a monthly basis. Layaway plans are available at each baby package price point. Please coordinate all layaway requests with Double Take Doll Nursery Agents.
_____________________
Return Policy
_____________________
All sales are considered final to include any installment payments made for "custom order" or "portrait order" dolls. All dolls require a nonrefundable deposit: this deposit covers the cost of the doll kit and supplies required to make the doll.
Refunds are NOT offered unless:
- The item is proven to have a defect.
- You have notified us within 24 hours of delivery of the problem.
- Defected merchandise must be returned to us, before we exchange or refund your money. For defected merchandise we will pay for return shipping costs.
Refunds will NOT be granted for the following:
- Damage to the doll due to misuse.
- Buyer's remorse
- Any reason that is not directly related to the workmanship and representation of the doll.
_______________________________________________
Layaway Terms and Conditions
_______________________________________________
All sales are considered final. Double Take Doll Nursery requires a nonrefundable and nontransferable deposit before we begin creating your custom order or portrait order collectible baby dolls. Should you choose to cancel a purchase made using our layaway payment option, you will NOT receive a refund; you will NOT be able to transfer these funds as a deposit towards the purchase of another baby doll. All layaway payments must be paid on a monthly basis. Layaway payment plans are also available to customers for each baby package price point and on all ready-made baby dolls.
After paying your initial nonrefundable/nontransferable deposit, your first layaway payment must begin the following month. If you have not made any monthly payments on your collectible doll within 28 days of your initial deposit, and have not made any attempts at contacting Double Take Doll Nursery via email for new payment arrangements, your layaway will be terminated and your doll will be put up for adoption. Layaway payments are nonrefundable and nontransferable.
If you plan to pay for your purchase in full upon the completion of your collectible doll, you have received pictures and correspondence notifying you of your doll, and you have not responded within 28 days, your doll will be put up for adoption and your deposit will be lost.
We at Double Take Doll Nursery understand that problems and incidents occur that may hinder your ability to pay for your purchase on time; if anything should arise please contact us immediately so that we can work with you. If there are any further questions about this policy, please be sure to discuss any concerns with Double Take Doll Nursery agents before making a commitment to purchase a collectible baby doll.
________________________
Shipping Policy
________________________
All reborn/newborn dolls offered by Double Take Doll Nursery are shipped via UPS Ground. All shipping costs will include insurance for the purchase amount of the doll, tracking, and delivery verification. To ensure the best customer service possible, this is the only shipping option offered for our dolls. All customers will be provided with a valid tracking number once the doll has been shipped. All shipping costs are in US dollars and will vary upon shipping destination. Local customers interested in receiving their dolls by means of delivery or pick-up must coordinate the delivery of merchandise with Double Take Doll Nursery agents.
______________________
Privacy Policy
______________________
We understand that as our customers you value your privacy. We want to ensure you that the security of your personal information is handled solely by our server's host. We will never share any of your information with third party entities nor will our web provider.